Q: Can I pick where my star is located?
A: You can select which constellation you want you star to be in.
Q: Can I request my star to be located in a specific area?
A: Yes. Selecting a specific area is a special option we provide. If you have the astronomical coordinate where you would like your star to be, we will search for a star in that area. Generally we can find a star that is nearby.
This is a special operation that cannot be completed on our Web site. Please email our Customer Service or phone us at 1-800-282-3333 for assistance with this feature.
Q: Can I pay using my credit card?
A: Yes. We accept Visa, Mastercard, Discover and American Express.
Q: Can I pay using my PayPal or other online banking method?
A: Yes you can! On the final payment page select PayPal for your payment, then follow the instructions.
Q: Can I pay using overseas funds?
A: No. We accept payments only in US dollars.
Q: Can you ship my package to the person for whom the star is named?
A: Yes. We can ship your package where you specify. If you order several items, we can ship each item to a separate location.
Q: How long does it take for a package to arrive?
A: We usually deliver packages in the continental US in 8-12 business days.
We have premium shipping services if you would like to receive your package overnight or the 2nd day.
Q: How long does it take for a package to arrive overseas?
A: It takes from 10 to 14 business days for a package to be delivered overseas.
We have several offices located in Canada, Australia and Europe that may be able to deliver to you faster. Please visit our affiliate page for a list of our partners.
Q: What does the S/H mean?
A: S/H is our shorthand for Shipping and Handling.
Q: My country is not listed in the countries you list to, are you able to ship to me?
A: No, if your country is not listed in our listing of countries, then we are unable to ship to your country.
Copyright 1999-2017, International Star Registry ® 1813 Elmdale Avenue, Glenview, IL 60026 847.546.5533
International Star Registry ® star naming is not recognized by the scientific community.
Your stars name is reserved in International Star Registry ® records only.